Billing Terms and Conditions

Billing Terms and Conditions

Effective Date: 15 June, 2025

 

 

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Arcadia Yard ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

 

 

2. Payment Terms

2.1 Pricing

  • Prices: All prices for products and services are listed in US Dollars and are subject to change without prior notice.
  • Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.

2.2 Payment Methods

We accept the following payment methods:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

2.3 Payment Due Date

  • One-Time Purchases: Payment is due upon receipt.
  • Subscription Services: Payment is due on the first day of each month.

 

 

3. Invoicing

  • Invoice Issuance: Invoices will be issued upon order completion.
  • Delivery Method: Invoices will be sent electronically via Online Portal to the contact information provided by the Customer.
  • Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up-to-date.

 

 

4. Late Payments

4.1 Full Payment Required

All orders must be paid in full at the time of purchase. Arcadia Yard does not offer credit terms or deferred payment options.

4.2 Order Cancellations

Orders may be canceled within 24 hours of purchase, provided the item has not yet been processed or shipped. Once an item is in production or has shipped, cancellations are no longer permitted.

4.3 Chargebacks and Fraudulent Claims

Initiating a chargeback or payment dispute without first contacting Arcadia Yard to resolve the issue may be considered a violation of our terms and conditions. We reserve the right to dispute chargebacks with the payment processor and provide all necessary documentation, including proof of delivery and correspondence. Fraudulent claims may be reported to the appropriate authorities.

 

 

5. Disputed Charges

  • Notification Period: If you dispute any charges on your invoice, you must notify us in writing (email is acceptable) within 15 days of the invoice date.
  • Contact Information: Disputes should be sent to Support@ArcadiaYard.com or 2250 E Glenn St, Tucson, AZ 85719 and include the invoice number and details of the dispute.
  • Resolution: We will investigate and resolve billing disputes promptly.

 

 

6. Refunds and Credits

  • Policy Reference: Refunds or credits are provided in accordance with our Return and Refund Policy, https://arcadiayard.com/pages/return-and-refund-policy.
  • Processing Time: Any approved refunds will be processed to the original payment method within 14 days.

 

 

7. Taxes

  • Customer Responsibility: You are responsible for all applicable taxes, including but not limited to sales tax, value-added tax (VAT), goods and services tax (GST), and any other similar charges.
  • Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

 

 

8. Billing Errors

  • Corrections: If we discover a billing error, we will correct it promptly.
  • Overcharges: If you have been overcharged, we will refund or credit the overcharged amount.
  • Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.

 

 

9. Subscription and Recurring Payments

Arcadia Yard does not currently offer any subscription or recurring payment plans. If this changes in the future, this section will be updated accordingly.

 

 

10. Payment Security

  • Data Protection: All payment information is handled securely in compliance with industry standards.
  • Payment Processor: We use Shopify Payments as our primary payment processor. Depending on the payment method selected at checkout, transactions may also be processed securely through trusted third-party providers such as PayPal, Venmo, Apple Pay, and Google Pay. Arcadia Yard does not store your credit card information on our servers.
  • SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology to ensure your personal and financial data is transmitted safely.

 

 

11. Changes to Billing Terms

  • Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.
  • Notification of Changes: Changes will become effective upon posting the updated Terms on our website at https://arcadiayard.com/.
  • Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.

 

 

12. Limitation of Liability

  • No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.
  • Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the six months preceding the event giving rise to the liability.

 

 

13. Governing Law

  • Jurisdiction: These Terms are governed by the laws of the State of Arizona, United States, without regard to its conflict of law principles.
  • Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Mericopa County, Arizona.

 

 

14. Contact Information

For any questions or concerns regarding billing, please contact us:

 

 

15. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service (https://arcadiayard.com/pages/terms-of-service) and Privacy Policy (https://arcadiayard.com/pages/privacy-policy), constitute the entire agreement between you and Arcadia Yard regarding billing matters and supersede all prior agreements.

 

 

Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.